Development

Ellion provides a comprehensive range of technical services to develop applications that will streamline your business processes, enable you to extract real value from the information they process and maximize business performance.

Typical workflow applications we have developed include:

• order processing
• content management
• ecommerce
• sales & marketing
• CRM

The technologies we use for your development will depend upon the application. Ellion use leading industry standard software development tools to build new systems, but are equally able to use a wide range of older existing software tools and databases to meet your requirements.

Internet technology

We specialise in developing custom-built systems which use Internet technology. Such browser-based systems offer a number of advantages:

• authorised users can access them anytime, anywhere in the world
• simple installation and deployment – just access to a server is required
• there is no need for expensive training - users just need access to the Internet and experience of surfing the web
• a common platform enables data from various sources and different formats to be integrated into one resource.

Maintenance & support

Before we deliver and deploy your custom solution we will work with you and your nominated users to transfer the skills required to give you full ownership of the system and enable your employees to make full use of it.

This may involve on-site training and technical briefings to those staff nominated to administer the application.

Once the application has been delivered Ellion offers a range of services to maintain and support the systems we develop for you.
The programme we provide will depend on the amount and regularity of support you require. It may take the form of ad hoc support, advice on how to use the application and incremental enhancements and upgrades.

Our support service can be set-up for remote access, a dedicated point of contact with up to 24/7 support and subject to a service level agreement.

Clients can also access an online tracking system to report incidents and requests and monitor their progress in real-time.